Temps réel
Autres places de cotation
|
Varia. 5j. | Varia. 1 janv. | ||
89,98 EUR | +2,74 % | +2,88 % | -31,81 % |
11:05 | CAC40 : en légère hausse avant l'inflation US | CF |
25/04 | CAC40 : parvient à réduire ses pertes en fin de séance | CF |
Métier
- prestations de gestion de l'expérience client (83,7%) : prestations d'information aux clients, d'assistance technique, acquisition de clients, prestations de services de back-office. Le groupe propose également des prestations de services intégrés de gestion de processus métier et de transformation digitale et des prestations de conseil à forte valeur ajoutée. Le CA par zone géographique se ventile entre Europe-Moyen Orient-Afrique (36,3%), Amérique du Nord et Asie-Pacifique (36,3%), Amérique latine (22,5%) et autres (4,9%) ;
- prestations de services spécialisés (16,3%) : interprétariat en ligne, gestion des demandes de visas et recouvrement des créances.
A fin 2023, le groupe emploie plus de 490 000 collaborateurs répartis dans 99 pays et propose ses services en plus de 300 langues sur plus de 170 marchés.
Le CA par secteur d'activité de la clientèle se ventile entre santé (56%), services gouvernementaux (13%), assurances (10%), services financiers (7%) et autres (14%).
Nombre d'employés: 360 980
Ventes par activité
EUR en Millions | 2022 | Poids | 2023 | Poids | Delta |
---|---|---|---|---|---|
Core Services & Digital Integrated Business Services
83,7
%
| 6 989 | 85,7 % | 6 982 | 83,7 % | -0,10 % |
Specialized Services
16,3
%
| 1 165 | 14,3 % | 1 363 | 16,3 % | +17,00 % |
Ventes par région
EUR en Millions | 2022 | Poids | 2023 | Poids | Delta |
---|---|---|---|---|---|
EMEA
30,4
%
| 2 657 | 32,6 % | 2 536 | 30,4 % | -4,55 % |
North America & APAC
30,4
%
| 2 679 | 32,9 % | 2 534 | 30,4 % | -5,41 % |
Latin America
18,8
%
| 1 653 | 20,3 % | 1 569 | 18,8 % | -5,08 % |
North America
16,3
%
| 1 165 | 14,3 % | 1 363 | 16,3 % | +17,00 % |
Global
4,1
%
| - | - | 343 | 4,1 % | - |
Dirigeants
Dirigeants | Titre | Age | Depuis |
---|---|---|---|
Bhupender Singh
CEO | Chief Executive Officer | - | - |
Chief Executive Officer | 71 | 01/01/78 | |
Director of Finance/CFO | 64 | 01/02/10 | |
Dev Mudaliar
CTO | Chief Tech/Sci/R&D Officer | - | - |
Agustin Grisanti
COO | Chief Operating Officer | - | - |
Teri O'Brien
CMP | Compliance Officer | - | 01/07/23 |
Quy Nguyen-Ngoc
IRC | Investor Relations Contact | 55 | 27/09/12 |
Éric Dupuy
PRN | Corporate Officer/Principal | - | - |
Corporate Officer/Principal | - | - | |
Miranda Collard
PRN | Corporate Officer/Principal | - | - |
Administrateurs
Administrateurs | Titre | Age | Depuis |
---|---|---|---|
Jean-Claude Guez
BRD | Director/Board Member | 78 | 29/01/10 |
Director/Board Member | 69 | 07/05/14 | |
Chief Executive Officer | 71 | 01/01/78 | |
Bhupender Singh
CEO | Chief Executive Officer | - | - |
Director/Board Member | 76 | 28/02/18 | |
Alain Boulet
BRD | Director/Board Member | 74 | 31/05/11 |
Director/Board Member | 53 | 28/04/16 | |
Director/Board Member | 41 | 09/09/20 | |
Shelly Gupta
BRD | Director/Board Member | - | 14/04/22 |
Carole Toniutti
BRD | Director/Board Member | - | 14/04/22 |
Classe d'actions
Vote | Nombre | Flottant | Autocontrôle | Flottant Total | |
---|---|---|---|---|---|
Action A | 1 | 63 443 054 | 59 403 375 ( 93,63 %) | 2 730 565 ( 4,304 %) | 93,63 % |
Participations
Nom | Actions | % | Valorisation |
---|---|---|---|
TELEPERFORMANCE SE 0,07% | 47 409 | 0,07% | 4 612 251 $ |
Coordonnées société
Sociétés du groupe
Nom | Catégorie et Secteur |
---|---|
Merkafon de Mexico SA de CV
Merkafon de Mexico SA de CV Miscellaneous Commercial ServicesCommercial Services Part of Teleperformance SE, Merkafon de Mexico SA de CV is a Mexican company that provides telemarketing services. The private company is based in Monterrey, Mexico. Merkafon de Mexico SA de was acquired by Teleperformance SE on May 21, 2002. |
Miscellaneous Commercial Services
|
Teleperformance CZ as
Teleperformance CZ as Miscellaneous Commercial ServicesCommercial Services Teleperformance CZ as as provides telemarketing and consulting services. The company was founded by Hýbner Aleš and Jaroslav Spilar and is headquartered in Pardubice, Czech Republic. |
Miscellaneous Commercial Services
|
Teleperformance Group, Inc.
Teleperformance Group, Inc. Miscellaneous Commercial ServicesCommercial Services Teleperformance Group, Inc. provides inbound, outbound and offshore contact center. The company offers different type of information in different parts of United States. The company is located in Miami Beach, FL. |
Miscellaneous Commercial Services
|
TPUSA, Inc.
| |
CRM Services India Pvt Ltd.
| |
Servicios Hispanic Teleservices SC
| |
TP Nearshore S de RL de CV
| |
Teleperformance Norge AS
Teleperformance Norge AS Miscellaneous Commercial ServicesCommercial Services Teleperformance Norge AS engages in addressing and telemarketing activities, as well as trade in purchased goods. It also offers telephone surveillance services. The firm provides outsourcing customer relationship management and customer service. The company was founded on September 1, 1993 and is headquartered in Moss, Norway. |
Miscellaneous Commercial Services
|
Plurimarketing Telemarketing e Marketing Directo SA
Plurimarketing Telemarketing e Marketing Directo SA Advertising/Marketing ServicesCommercial Services Part of Teleperformance SA, Plurimarketing Telemarketing e Marketing Directo SA is a Portuguese company that operates inbound, outbound, and offshore contact center. The private company is based in Lisbon, Portugal. The CEO of the company is João Cardoso. |
Advertising/Marketing Services
|
Secteur
Ventes par activité
Ventes par région
Révisions de BNA
Chiffre d'affaires trimestriel - Taux de surprise
Varia. 1 janv. | Capi. | |
---|---|---|
-32,71 % | 5,7 Md | |
+10,39 % | 67,5 Md | |
+11,08 % | 18,12 Md | |
+9,63 % | 13,4 Md | |
+20,51 % | 13,28 Md | |
+15,26 % | 9,97 Md | |
-11,58 % | 5,53 Md | |
-3,85 % | 4,92 Md | |
-4,99 % | 4,86 Md | |
+1,03 % | 4,25 Md |
- Bourse
- Actions
- Action TEP
- Société Teleperformance SE